How To Buy: Distributors
The step-by-step process of ordering products
Ordering products can be split into two sections – those who know what product they need and those who are unsure. For those who are unclear about which product they require then the process can be seen as follows:
1. Initial enquiry
The first step in the process is to get in contact with a member of our team which can be done in a number of different ways including phone call, email or via a contact form on our website.
2. Arranging a discovery call
Once your enquiry has been received and reviewed by a member of our team, you will then be assigned an account manager who will offer you the opportunity to set up a discovery call.
During this call, the account manager will work with you to understand your business needs so that we can recommend a product that is best tailored to your specific requirements.
3. Placing a purchase order and selecting a delivery date
After the product has been selected and quantities agreed between yourself and our team, a purchase order form will be filled out and a booking slot will be requested for the same day. Our team then starts to prepare your order for dispatch and will send out your order depending on the delivery requirements eg. for the next day, in intervals or at a future date.
Alternatively, if you know what product you need or are an existing customer then the process is slightly shorter as all you need to do is contact our team and complete a purchase order form.
For further information on how to place a bulk order of antibacterial wipes with Uniwipe, visit our previous blog post.
FAQs
Yes, we work with distributors from all over Europe, from Iceland and Cyprus to the Faroe Islands and Finland. Our team has experience delivering goods to countries worldwide including the West Indies, Africa and the United Arab Emirates. Currently, we have partnerships with companies located in Australia and North America that help to provide a first-class service to distributors in those regions.
All of our products are held in stock ready for despatch the same or the next day, meaning our standard lead time to the UK mainland is 3-5 working days. Our free booking service is available to all customers and provided we receive a prompt response, this does not alter the lead times.
At Uniwipe, we have multiple tiers to our pricing structure, predominantly based on quantities. Customers have the flexibility to order anything from a mini pallet to multiple truckloads with excellent savings at every level.
After setting up an account with Uniwipe, distributors will be asked for any special delivery requirements and contact details for the goods-in department. Conditions may include anything from scheduling a delivery, a specific size of pallet, maximum weight limits or tail-lift offload. Once an order is placed, our logistics team will contact goods-in to confirm these details and book in as required. For customers who would like an entire order delivered at once, we can make arrangements for this. Additionally, for those who require multiple scheduled deliveries, our logistics team will confirm before each delivery to ensure we’re continuing to meet your needs.